On the horrors of getting approval for an ice-cream parlour in San Francisco

[Valin]

BoingBoing: Cory Doctorow

Feb 4 2012

 

The NYT's Scott James recounts the insane red-tape endured by Juliet Pries, an entrepreneur who decided to open an ice-cream parlour in San Francisco's Cole Valley. She had to pay rent on an empty storefront for over two years while the necessary permits were processed, and tens of thousands of dollars in fees (including the cost of producing a detailed map of nearby businesses, which the city itself seemed not to have). If the story sounds familiar, it's because it was the subject of a notorious Xtranormal-produced Hello City Planner video that used it as an example to lampoon the planning bureaucracy in San Francisco.

 

Pries's restaurant, the Ice Cream Bar, is a popular hit, and employs 14 people, but “Many times it almost didn’t happen," as she says, due to the incredibly administrative hurdles she faced in opening it.

 

Ms. Pries said she had to endure months of runaround and pay a lawyer to determine whether her location (a former grocery, vacant for years) was eligible to become a restaurant. There were permit fees of $20,000; a demand that she create a detailed map of all existing area businesses (the city didn’t have one); and an $11,000 charge just to turn on the water.

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In case you were wondering...Yes your head should be hurting.